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Shipping Policy
At Sage Wellness, we aim to ensure that your wellness essentials reach you safely and on time.
Please read our shipping policy below for all details regarding order processing, delivery timelines, and shipping charges.
1. Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an email or WhatsApp confirmation once your order has been dispatched.
2. Shipping Timelines
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Standard Delivery: 4–7 business days (depending on your location).
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Remote Areas: Delivery may take 7–10 business days.
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Please note that unexpected delays due to weather, courier issues, or festivals may occur. We appreciate your patience.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and order weight.
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Free shipping may be applicable during special offers or on orders above a specified amount (if applicable).
4. Order Tracking
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Once your order is shipped, a tracking link will be shared via email or WhatsApp.
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You can use this link to track the real-time status of your shipment.
5. Incorrect Address
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Please ensure that your shipping address is accurate.
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Sage Wellness will not be responsible for orders delivered to incorrect addresses provided by the customer.
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Re-shipping charges may apply for returned or undelivered packages due to address errors.
6. Damaged or Missing Products
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If your package arrives damaged or items are missing:
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Please take a photo/video of the package.
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Email us at info@sagewellness.com within 48 hours of delivery.
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We will assist you with a replacement or resolution based on the situation.
7. International Shipping
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Currently, we do not offer international shipping. We only ship within India.
8. Contact Us
For any shipping-related queries, feel free to contact us:
info@sagewellness.com
